Frequently Asked Questions

Everything users need to know before they pay

This FAQ answers onboarding, credits, manual payments, unlock costs, images, exports, and account management in plain language.

Account and free trial

Do I get anything free?

Yes. After registration, each new user gets 1 free full recipe unlock before first deposit.

Do I need to deposit first to try?

No. You can register, generate a preview, and use your free full unlock first.

Can I use multiple free trials with one account?

No. Free trial is one-time per account.

Can I edit my account details later?

Yes. You can update your profile details inside the app dashboard.

Credits and pricing

What is 1 credit worth?

1 credit = Rp 1.000.

What is the minimum deposit?

Minimum deposit is Rp 10.000.

How many credits is one full recipe?

Base full recipe unlock is 4 credits.

How much is nutrition info?

Nutrition panel is +1 credit.

How much are images?

Each image is +1 credit. You can choose up to 3 images per request.

How much are add-ons?

Each add-on (shopping list, substitutions, meal pairing, cost estimate) is +1 credit.

Payment and verification

How do I pay now?

For now, deposits are manual via OVO/GoPay to 628119805656.

How is payment validated?

You submit reference number and proof screenshot. Admin verifies and then credits your wallet.

How fast is credit approval?

Approval time depends on admin availability. Once approved, credits appear immediately in wallet.

Can I request refund of unused credits?

Refund policy is admin-managed. Contact support with account email and deposit reference.

Recipes, library, and exports

Is saving recipes free?

Yes. Save/favorite is free.

Are folders free?

No. Creating a folder costs +1 credit.

Can I export recipe to PDF?

Yes. Recipe PDF export costs +1 credit.

What is indexed cookbook PDF?

It compiles your unlocked recipes into a searchable personal cookbook PDF for +3 credits.

Can I search past recipes?

Yes. Client dashboard supports searching recipe requests and unlocked recipe content.

Can my recipes be used for future cookbook sales?

Platform can include credited entries in the master cookbook feed for future publishing.

Technical and privacy

Do I get the same image charged again?

No extra generation charge if the same generated image is reused from storage without regeneration.

Can I use Chef Mike for diet-restricted recipes?

Yes. Add dietary constraints directly in your prompt.

Where can I check status of deposits and usage?

In dashboard: wallet ledger, deposits, requests, and unlocked recipes are listed.

How can I get support?

Use the contact details in your admin communications and include account email + reference number.

Still have questions?

Start with a free registration and test one full recipe unlock first. It is the fastest way to evaluate quality and workflow.